Navigating the planning permit process can feel like a maze of forms, deadlines, and follow-ups, but it doesn’t have to be. Whether you’re tackling a residential renovation or a larger development project, staying organised and proactive can make all the difference.
Here are three essential tips to help you manage your planning application like a seasoned pro:
1. Don’t Hesitate to Contact Your Planner
One of the biggest mistakes applicants make is waiting in silence. Your allocated town planner or your Council’s planning administration team is there to help. Most Councils provide direct phone numbers and email addresses, so don’t be afraid to reach out.
A quick follow up call or email can give you clarity on the status of your application, flag any issues early, and help build a positive working relationship. Pro tip: Keep a diary of all interactions, noting the date, time, and a summary of the discussion. It’ll save you time and stress later.
2. Keep an Eye on the Statutory Clock
Every planning application is tracked using a statutory clock—a set timeframe (usually 60 days) in which Council must make a decision. However, this clock can pause for certain milestones, such as:
-
Requests for Further Information (RFI)
-
Authority referrals
-
Public notice periods
Understanding how and when the clock pauses can help you stay ahead of key deadlines and avoid surprises. If you’re unsure whether the clock is ticking or paused, just ask your planner.
3. Don’t Be Afraid to Request More Time
Received a hefty RFI? You’re not alone. In complex applications, especially those involving consultants, 60 days may not be enough to gather everything Council needs.
Good news: you can request an extension of time. In most cases, you’re allowed to apply for a 60-day extension as long as you do it before the RFI deadline. We recommend reaching out to your planner at least a week before the due date to ensure a smooth process and avoid unnecessary delays.
Managing your planning application doesn’t need to be overwhelming. By being proactive, tracking key dates, and maintaining good communication with your planner, you’ll be far better placed to get a timely decision and maybe even build a bit of goodwill along the way.
If you’re unsure where to start or need a second opinion, don’t hesitate to reach out to us for advice.

